Contact Information
Emergency: 1 721 546 1100 / 546 1160 / 588 3117
If you see downed power lines, leave the area immediately and then call NV GEBE. Representatives are available 24 hours a day, 7 days a week.
Online Form
Do not report an electric emergency via email or online request. All requests are processed in the order in which they are received. It may take 3-5 business days.
Customer Service: 1(721) 588 3117 / 546-1100
Representatives are available 7.30 a.m. to 9 p.m., Monday through Sunday.
Mailing Address
Corporate Correspondence
NV GEBE
PO Box 123
Philipsburg, Sint Maarten.
Manage Your Account Online
Get access to your account 24/7 without having to wait in line or on hold. With an online account, you can view and pay your bill, update your personal information, start, stop or transfer your service, enroll in Paperless bill, report an outage or check your outage status.
Report an Outage
Lights out? Let us know! You can quickly and easily report your outage online, via text message, or by calling customer service. The online services and phone number are available 24 hours a day, 7 days a week. You may also visit Check My Outage Status or View Outage Map.
Call 1(721) 588 3117 / 546-1100 Before You Dig
There may be utility lines under the ground that you are not aware of. Before you dig or drive equipment into the ground, you must contact NV GEBE or Public Works: 1 (721) 520-7668 so that utilities can mark their utility lines. Learn more.
Pay Your Bill
There are several ways to pay your bill. Pay by phone, pay online, find a payment location, and pay by mail and more. Compare your options and choose the one that's best for you.
Connect via Social Media
Engage with us on Facebook ! Ask a question, share your concerns, learn valuable energy usage tips, and stay up to date on what NV GEBE is doing in the community. Our social media team is here to help Monday-Friday from 7.30 a.m. to 4.30 p.m.