Transfer Connection

When relocating to a new address, GEBE’s Customers are required to comply with the following procedures:

1. Advise GEBE’s Customer Service Department in writing with a copy of your I. D. of the date you wish GEBE to discontinue service at the premises you are vacating. A minimum of two (2) working days prior written notification is required. Provided adequate notice is given, GEBE will read the meter on the date the Customer vacates. At that time, the service will be disconnected, unless prior arrangements have been made by the incoming occupant.
   Once the meter has been read, the Customer will not be charged for any further electricity consumption at the vacated premises. The Customer will be billed for the consumption up to the time the service was terminated.
2. Before another account may be opened for a new location, the Customer’s old account must be settled in full including payment for the consumption up to the time of termination.
3. Provided the account for the vacated premises has been fully paid, the deposit that the Customer has already paid will be refunded.
4. The Customer must ensure that the premises being moved into complies with the Government Electrical Inspector’s requirements for occupancy.