GEBE Payment Poll

February 1, 2010–In order to continue to improve our services to you, GEBE is conducting a survey to get a better understanding of our E-Billing clients’ preferred payment methods. Tell us how you pay your GEBE bill.

How To Read Your Bill

To help you read the bill easier, we have broken down the GEBE bill into 19 sections and provided an explanation of each section so it is easier for you to read.

Non-Resident Customers

Maintaining an Electricity Account during Extended Absences

Pre-Paid Meters

Pre-paid meters offer you the opportunity to pay as you go.

FAQ About E-Billing

The frequently asked questions about the E-Billing Service.

New Residential Connection

Here is what you need to apply for a new residential electricity and water connection.

Update Your Customer Information

Please inform us of any changes in your contact information.

How to Read Your Meter

Learn how to read your meter and start controlling your consumption.

E-Billing

Receive your GEBE bill via e-mail wherever you are in the world and save the environment too.

View Your Bill

This feature will be available soon. We will update our clients once this function has been activated.

Reconnection

Been disconnected due to upaid bills? Settle your account so we can reconnect you as soon as possible.

Permanent Disconnection

Moving? To close your account permanently, please advise GEBE’s Customer Service Department.

Transfer Connection

Moving? When relocating to a new address, contact GEBE Customer Service.

Electrical Alterations

Upgrading your electrical connection? Contact GEBE Technical Department.

Temporary Service

You can arrange a temporary electrical connection for construction or a social function.

Problems with Your Bill

Is your bill too high? Use these tips to check for problems with your bill.

FAQ About Your Account

The frequently asked questions about Your Account.

Questions?

Speak to a Customer Service Representative.

Comments

We welcome your comments and suggestions.

FAQ About NV GEBE

The frequently asked questions about NV GEBE.

FAQ About New Construction

The frequently asked questions about a GEBE connection for a new building construction.

Payment Options

Tired of standing in line? Choose one of our other easy payment options.

Fuel Clause

The price of oil is rising resulting in an increase of your electricity bill.

New Building

Are you constructing a new building? We can help in the planning stages to make you don’t get left in the dark.

New Non-Residential Connection

Here is what you need to apply for a new non-residential electricity and water connection.

Claims

If you believe your sensitive electronic equipment has been damaged as a result of a power outage, you can file a claim with GEBE.